Introduction

The short term rental market is becoming increasingly more competitive. Gone are the days you can list a regular house on Airbnb and make a killing. Everyone has killer homes and great pictures, now you need stuff to stand out. It is also important to start building your own brand alongside getting bookings from VRBO and Airbnb. If you can get a recurring customer base it is much easier to charge premium rates and keep your calendars full.

Thats why we think all hosts should be using WelcomeScreen. With WelcomeScreen you can make sure that all of your guests feel special and looked after the moment they walk in through the door. Guess what that does? Make them appreciate the rest of their stay way more which then leads to better reviews which then leads to more bookings.

WelcomeScreen also comes with a host of other benefits.

1. Boost your own brand and direct booking site. Showcase your logo and website so that guests know they can save money and book with you directly next time.

2. Generate QR codes by simply inputting a website URL. These QR codes can be linked to anything you want (jet ski rental, special offer mailing list etc), the opportunities are endless.

3. Allows you to showcase local businesses or other properties on the photo carousel.

4. The software is automated and can be changed from anywhere. The name in the personal message changes according to your PMS and you can alter your screen from anywhere in the world and have it automatically change on the TV. 

What is WelcomeScreen?

WelcomeScreen is a TV app that allows you to turn the biggest device you already have in your home into a powerful guest experience solution. You can greet your guests with personalized welcomes and boost per your direct booking brand/other businesses. It’s truly a win-win for both guests and hosts.

Traditional welcome books, leaflets, packets often get out dated very quickly and then become a hassle to replace. They also go unread by the guest most times, making them essentially useless in many circumstances. When guests see their own name on the TV, they can’t help but smile and think that you’re a professional who knows what they’re doing. Everyone in the guest’s group can quickly access wifi and key information so they can get to enjoying their trip. 

Why a Personalized Guest Experience Matters

You may have noticed that almost all of the massive, billion dollar hotel chains use a similar software. That isn’t just a coincidence. The hotels have poured millions into research and they know how important that first impression is. Guests absolutely love it when they see their personal greeting and it sets the stay off on the right foot. You’ll get less complaints, more compliments and better reviews.

When you put WelcomeScreen in a property it instantly elevates it and helps guests draw parallels to some of those famous hotels around the world. This kind of software simply hasn’t been accessible for smaller players - until now. You put a lot of effort into your properties so we think you deserve to have access to the same kind of software The Ritz does. 

Key Features of WelcomeScreen

We could waffle on about each feature but it's probably easier if we just give you a list

  • Personalized welcomes with automatic name change
  • Direct booking link 
  • Your logo
  • Customizable QR codes 
  • Web portal in which you can change everything on your WelcomeScreen easily and also link new screens.
  • Image carousel for gorgeous local photos or business promotion
  • Property management system integration 
  • Wifi details
  • Emergency contact 
  • Weather 
  • Date/Time 
  • Local recommendations options
  • Upcoming events option 
  • Check In/Check Out Details 

How WelcomeScreen Benefits Hosts?

First and foremost WelcomeScreen will generate you more revenue whether that is indirectly or directly. 

Directly: You can easily link your direct booking site, mailing list, businesses to make your first time guests repeat customers.

Indirectly: Even if you just get WelcomeScreen to make your guests feel special, you’ll still see the benefits financially. More satisfied guests leads to more great reviews which leads to more bookings. 

It helps show your standard of professionalism. This is especially useful for people trying to onboard more properties to manage. 20% of guests are hosts themselves and it is a great way to advertise yourself as an awesome operator. There are also endless small ways WelcomeScreen can help you. Reduce redundant questions like “whats the wifi password” and “how do I book direct next with you next time”

Real-Life Success Stories

Although we’re a newer company, we’ve already seen some incredible success stories. We’re in multiple countries and guests from all over the world have enjoyed our software. As a host myself I get to see it first hand. My guests love it when they come in and see their name on the TV.

They’re quite always excited to talk about it and it’s pretty common I get remarks about the professionalism and convenience of the screen. Of course there are times they don't mention it but that can be expected with any amenity.

Our users have noted a definitive increase in initial positive interactions as well as an increase in positive reviews. Look out for more statistical case studies as we mature as a company. 

Getting Started with WelcomeScreen

Want to see the software in more detail and have a one on one demo with me in which you can ask whatever questions you want? Book a meeting with me here.

If you already have WelcomeScreen or are wondering how to get started you can access our startup guide here. It is super easy and only takes a few minutes.  

Frequently Asked Questions

How does WelcomeScreen integrate with my PMS?


During the sign up process we provide a seamless integration experience. You can also do it once you’ve already made your account if you’d like to test it first.

Can I customize my screen?

Yes, every screen is fully customizable within the templates we provide.

Does this replace my physical guidebook?

It definitely can but it can also be a nice compliment to it.

How much does WelcomeScreen cost?

WelcomeScreen starts at $9.99/month/property and goes down from there depending on your needs and how many properties you have.

Related Blogs

It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout. The point of using Lorem Ipsum is that it has a more-or-less normal distribution of letters