WelcomeScreen Subscription Plan Switching Guide

Your business needs can change over time, and so can your WelcomeScreen subscription. Whether you're looking to unlock more features or switch to a plan that better fits your current requirements, WelcomeScreen makes it easy to change your subscription at any time. 


If you would like to change your current subscription plan, you can do so at any time by navigating to the Subscription page and clicking Update Subscription.


Once you click Update Subscription, you'll have the flexibility to:

  • Add AI Messaging as an add-on to your existing plan.
  • Upgrade to the Pro Plus plan directly.
  • Switch to a different subscription plan by selecting Switch Plan.

On the subscription page, you'll be able to view your current plan along with the other available plans, making it easy to compare and choose the option that best suits your needs.

Important Before Switching Your Subscription Plan

Before switching your WelcomeScreen subscription, it's important to understand how each plan change affects your existing features.

  • Switching to the Guidebook Plan:

    Your existing TV App and AI Messaging subscriptions will be removed, and your account will be converted to the Guidebook Plan.

  • Switching to the TV App Plan:

    Your existing Guidebook and AI Messaging subscriptions will be removed, and your account will be converted to the TV App Plan.

  • Switching to the AI Messaging Plan:

    Your existing TV App and Guidebook subscriptions will be removed, and your account will be converted to the AI Messaging Plan.

  • Switching to the Pro Plus Plan:

    Your existing TV App and Guidebook setup will be retained, and AI Messaging will be added to your subscription. Your account will be converted to the Pro Plus Plan, providing access to the complete guest experience with the TV App, Digital Guidebook, and AI Messaging.

Note:

Before confirming your subscription change, carefully review the features included in your selected plan. This ensures you choose the subscription that best matches your current hosting needs and helps prevent the removal of features you may still require.

For additional assistance or questions, contact the WelcomeScreen support team at: support@welcomscreen.com

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